Workforce Analytics
$8.00
user/month (Billed Annually)
Real-Time Overview- Capacity Analysis
- App and Website Usage
- Screenshots
Insightful review
What Insightful does well, where it falls short, what it costs, and who it suits, from its own pages.
Insightful's strengths
Screenshots blurred by default, no keystroke logging on any tier- Active and idle time, on Workforce Analytics, Combo and Enterprise
- Clock in and out automatically, on every plan
- Shifts checked against synced leave
- Stealth mode alongside visible mode
Insightful's limits
- Insider threat detection, as an add-on
- Screen recording, as an add-on
- Up to 120 screenshots an hour, as an add-on
- Invoicing not yet offered on Workforce Analytics, Combo or Enterprise
- Workflow Optimization is in beta
Pricing
Workflow Optimization (beta)
$12.00
user/month (Billed Annually)
- Workflow Mapping
- Workflow Tracking
- Workflow Measurement
- Project Management Integrations
Combo
$16.00
user/month (Billed Annually)
- Work Location Insights
- Customer Service Integrations
- Payroll
- Dedicated Account Manager
Enterprise
Custom plan
- Team-Based Utilization
- Internet Connectivity Reporting
- Insider Threat Detection
- Audit Logs
Who Insightful suits
Companies running on tight margins, with operations, IT, HR, and information security teams, remote, hybrid, or in-office, in BPO, call centers, financial services, and healthcare.
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